Home Appliances Cover

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Mechanical Breakdown

Electrical Breakdown

Kitchen Appliances & TV's

Like for Like Replacement

We cover you for unexpected issues with home appliances, such as dishwashers and washing machines.

We offer a Yearly Plan with no nasty surprises or unexpected costs. We'll always be transparent, so you can be confident that we won't land you with any hidden expense. Sign Up and switch to a cheaper Protection Plan today & join our many satisfied customers!

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What Exactly Are You Covered For?

Our policies ensure that you can carry on with your day-to-day life without disruptions.

Plans & Prices

Home Appliances - Question's & Answers


Our Appliance Protection, sometimes known as White Goods, cover's you for partial or full, mechanical and electrical breakdown. If your appliance should breakdown, arrange an engineer to repair the appliance. If this is non-repairable, we will replace the faulty appliance with a like for like replacement up to £300.

Mechanical Breakdowns
Electrical Breakdowns
Washing Machine
Tumble Dryer
Extractor Fan
TV's (Flat screen only

Appliance Cover is optional cover that’s there to give you peace of mind and financial assistance when your kitchen appliance or flat screen TV breaks down. When you consider the potential cost of paying out for household appliance emergencies, Drain Protection UK's cover could save you a huge unattainable engineer bill or Appliance replacement.

There is a £500 limit to the engineer call out per Appliance/ per Claim. This includes time spend on repairs and parts
If your Appliance is Beyond Economical Repair, we will replace like for like up to £500

American style Fridge Freezers are not currently covered in our plans
Except Flat Screen Tv's, currently we do NOT cover 'Brown Goods or Grey Goods' Such as:
• DVD Players & Recorders
• Blu Ray Players & Recorders
• Set Top Boxes
• Speakers
• iPod Docks
• CD Players
• Projectors
• Laptops
• Mobile Phones
• Desktop Computers

When appliance is not behaving properly, or it stops working give us a call. Sometimes waiting can make the problem worse and can lead to further problems.

Appliances often overheat if it not cleaned regularly. The internal ducts turn into a hotbox which sends the hot air back to the drum.

You should unplug you appliance and not use it untill an engineer visits.

- Make sure your appliance is plugged in, that it is turned on - Check for loose connections
- Try another outlet
- Turn the appliance on & off or reset machine

Check for a broken door lid or gasket for leaks or damage. If the frost is specific to one area, that is likely where the gasket leak is.

The problem could be a break in the airtight seal between the door and freezer cabinet that keeps the air inside cold.

A blocked defrost drain is one of the most common causes. This happens when food particles or other debris clog up the drain hose, which can lead to ice build-up and can lead to water leaking out of the freezer and refrigerator.

If your oven won't heat at all, it could be a blown fuse or a burnt-out element.
If the Oven doesn’t turn on at all - check your circuit breaker box and reset the breaker if necessary and see if this fixes the problem.

A dirty or damaged or missing filter can be the cause. We can easily replace with a brand new part that simply slots or clips into place.

Your appliance may have a clogged drain hose or the pump may be broken. A broken lid switch or belt could also be the culprit.
The drain hose loops to the top of the machine, and then down to the drain, enabling the tub to fill. When the water reaches the bend in the hose, it goes out of the drain.

Qualified Engineers

Only registered experienced engineers carry out repair work. All background checks are vetted & verified by Check-A-Trade before we approve them.

Dedicated Support Team

Our in-house support staff are here to help customers solve drainage & appliance problems to make the most of our service.

Proactive Solutions

Our UK manned claims line and expert team are ready & waiting to send out registered engineers to fix your problems as soon as possible.

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Transferring your plan to us can make a huge difference to your finances. We make it easy to switch with our how to guide.