Plumbing & Drainage Issues Cover


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£500 - £5000 Cover

External Water Supply Pipe

Internal water damage

Burst Pipes

Internal & External Drainage

Blocked Drains

Manholes/ Interceptors

Gutters/Roofing (Clearance/Repair)

Internal & External Plumbing & Drainage

Our Plumbing and Drainage Policies help reduce stress and avoid large repair bills if the worst were to happen.

  • It’s rare that homeowner’s insurance will cover all aspects of Plumbing & Drainage.
  • We specialise in the repair of Manholes/ Interceptors, Taps/Sinks (Blocks/Leaks), Baths/Showers (Blocks/Leaks), Gutters/Roofing (Clearance/Repair).
  • Our Protection Plans ensure you don’t have to deal with the disruptions that Damaged Plumbing and Drainage brings

When you are setting up any new policy, it’s important note the level of coverage you require. While it’s impossible to plan for every outcome, take time to think about your needs as a homeowner. Remember our policies don't just cover Drainage and Plumbing systems. We cover the main aspects of your home including Boiler/ Heating & Appliance cover.

If you have further questions about using your policy with Drain Protection UK for Plumbing & Drainage needs - please contact us. We can provide pointers and can often troubleshoot over the phone or contact our expert engineers and arrange an appointment suited to you. We only provide high-quality work, professionalism and reliable customer service.

Claims at Drain Protection UK

Absolutely ZERO excess to pay!

• Engineer/Tradesman costs and call out charge up to £500 per/year on any faults to your Internal & External Plumbing & Drainage issues throughout the year.

Available With:
Protection Plan 1: Drainage

• Engineer/Tradesman costs and call out charge up to £2000 per/year on any faults to your Internal & External Plumbing & Drainage issues throughout the year.
Available With:
Protection Plan 3: Drainage & Plumbing PLUS Boiler & Central Heating

• EXCLUDED: Shared Drain's where several neighbouring properties' drains meet together before they join the public sewer is you local water companies job to maintain.
• EXCLUDED: Cosmetic damage to your property or contents

  • We advise you check your Protection Plan Agreement document to make sure your problem is covered.
  • If you need an engineer, but the repair is not covered by your Protection Plan Agreement then you may be liable for extra costs. Your engineer should inform you where possible if you have incurred extra costs before carrying out any work. You should always double-check the small print of your agreement document to check for any exclusions before you have repair work done on your Home Systems.
  • To make a claim on your existing Policy please call our Claims Line: 0800 689 0157
info@drainprotectionuk.co.uk

0800 689 1862

We cover you for any unexpected leaks & drainage issues due to blockages, plumbing malfunction or broken pipe.

We offer a Yearly Plan with no nasty surprises or unexpected costs. We'll always be transparent, so you can be confident that we won't land you with any hidden expense. Sign Up and switch to a cheaper Protection Plan today & join our many satisfied customers!


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What Exactly Are You Covered For?

Our policies ensure that you can carry on with your day-to-day life without disruptions.


Plans & Prices

Plumbing & Drainage Issues - Question's & Answers

F.A.Q's

Leaks & Burst Pipe Repair
Plumbing & Drainage
Internal Plumbing repairs in your home
Sewage unblocking
CCTV inspection
Drainage Supply Repair
Water Supply Pipe
Cesspit
Burst Pipes
Gutters/Roofing (Clearance/Repair)
External Water Supply Pipe
Faulty Hot Water Cylinders
Blocked Drains
Baths/Showers (Blocks/Leaks)
Internal Water Damage
Manholes/ Interceptors
Damaged pipes & Drainage Systems.
Taps/Sinks (Blocks/Leaks)
Broken or loose roof tiles causing internal water damage.
Repairs to the plumbing system in your home and outbuildings and the water supply pipe within the boundary of your property.
Unblocking and repairing your drains and waste pipes to restore flow

Our Plumbing and Drainage Protection Plan covers a wide range of problems, including leaking pipes, blocked drains, blocked toilets and sinks as well as leaks or blockages to your water supply pipe.

Blown Electrics
Faulty Circuits
Internal Rewiring
Repairs to the mains electrical system and wiring in your home
Electrics Covered up to £500

Electrical Cover NOT Included:

Removal/replacement of spark plugs
Electric box maintenance
Removal / Replacement of Components (I.e) Plugs, Lights, Internet & TV boxes

Plumbing & Drainage cover is optional cover that’s there to give you peace of mind and financial assistance when plumbing problems like leaks and blocked drains appear. When you consider the potential cost of paying out for household emergencies, Drain Protection UK's cover could save you a huge unattainable engineer bill.

Cosmetic damage caused by drainage faults of leaks
Shared drains
Faults caused by someone else you used for repairs or design faults
Repairs to the plumbing system outside the boundry of your property
Shared 'private' sewers ( As of October 2011, Water and sewerage companies are now responsible for these repairs.) Please visit Water.org for more information

Shower, bath, tile and drain leaks can cause major damage. Many leaks are caused by water escaping out of the enclosure. More signs of damage include: Loose tiles, persistent mould, peeling paint, stains or even drips from the ceiling under the bathroom.

Check for source of leak by: splashing water around the shower door and frame. Leaks around the frame may take five minutes or longer to show up If the door has rubber gaskets or a rubber door sweep, check them for gaps. Check for any gaps where the shower or bath meets the flooring.

Frozen pipes are very common winter home emergencies and can be the worst too. Not only will they cause the water supply to seize up, but the water can burst the pipes apart when it freezes. The water will thaw, the pipe will leak and thus causing devastating property damage and potentially damage electrical supply and the structural integrity of your home. Be sure to be careful defrosting them, you could potentially cause more unnecessary damage to the pipes. Pipe insulation is the best way to prevent pipes from freezing.

Cavity wall insulation draught-proofing can further protect your plumbing.

The biggest contributor to blocked drains is substances other than water being poured down the drain.

- Pour grease and oil in the bins instead of down the drains.
- Use drain unblocker every few months to keep drains clear.
- Use drain covers to collect hair and foodstuffs.

Clean debris out of gutters once or twice a year, ideally in the middle of autumn and early spring, to make sure that the heavy storms during winter do not produce excess damage. It can be a dangerous job in the winter months when it is dark and wet, so try to avoid doing it during this time.

First step is to turn the water off. You don't have to shut down the entire system if possible, turn off the water nearer to the source of the leak. Attaching isolation valve's to isolated areas means you’re able to shut off the water to specific areas.

A very common reason for winter boiler breakdowns is frozen condensate pipes.
Being outside means that during the winter months, the acidic water running out of the condensate pipes is prone to freezing. Any water that freezes inside the pipe ends up blocking more water from escaping through the pipe, meaning that water builds up in the boiler.
To prevent this issue, insulate your condensate pipe, or alternatively, use a condensate pipe heater. This will ensure your condensate pipe does not freeze up when the first frosts fall.

Pipe insulation is the best way to avoid frozen pipes, and frozen pipes can cause your plumbing and heating system to fail or can spring leaks. Lag your indoor pipes – insulating your hot water pipes should also improve your energy efficiency – and get your outdoor tap lagged to prevent it from freezing in the winter.

A sewerage manhole, or inspection chamber, is there to allow maintenance on the underground public sewer or drain.

A manhole is usually 2ft in wide, can be round or triangular, and is made of heavy duty metal.

Not every property will have a manhole on the premises, for example if you share a sewer it may be on a neighbouring property. If the manhole is inside your property boundary, and is not shared with another property, the manhole will be the home-owner's responsibility.

Remember sewer manholes in the road, footpath or other public land are not the homeowners responsibility.

Some developers may have laid sewers within the private land to serve a particular row of houses. Typically located at the back of the houses, the sewers facilitate the connection of sanitary drain lines from kitchen and toilets to the public sewerage system.

If the manhole is inside the boundary of your property and is not shared with another household, it is your (or your landlord's) responsibility. The manhole cover is usually an access point for a drain and not the main sewer.

If you have a broken or damaged manhole within your property boundary, please call us and let us know.

If you spot a broken or open manhole the best thing to do is cordon it off and contact us.
We'll area safe and make sure any defective covers you are responsible for are repaired or replaced.

Generally speaking, you’re usually responsible for drains inside the boundaries of your property, while the sewerage company is responsible for lateral drains, which are usually outside of property boundaries, and sewers. Although most sewers are now publicly owned, there are still some private or unadopted sewers. If your property is served by one of these, you may be responsible for maintaining it. information taken directly from,: www.citizensadvice.org.uk

Your Drains are private up to the point of your property boundary. When a pipe crosses the property boundary, or the section of pipe is shared with another property it then becomes your responsibility.

If They are faulty or damaged, please give us a call.

Qualified Engineers

Only registered experienced engineers carry out repair work. All background checks are vetted & verified by Check-A-Trade before we approve them.

Dedicated Support Team

Our in-house support staff are here to help customers solve drainage & appliance problems to make the most of our service.

Proactive Solutions

Our UK manned claims line and expert team are ready & waiting to send out registered engineers to fix your problems as soon as possible.

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Transferring your plan to us can make a huge difference to your finances. We make it easy to switch with our how to guide.